I can’t be self-promotional all alone here, people. I need your help! Vote for meeeee!
My proposal is up for voting right now on the South By Southwest Interactive Panel Picker. It’s a geek frenzy over there. Vote early and often.
VOTE HERE (login required)
Panel Proposal:
Video Game Research: Failing Our Way to Victory
Users are weird. They tell you one thing and do another. They click everywhere and read nothing. Erica Firment, a User Experience designer for Linden Lab/Second Life, chronicles fast and effective ways to make your software suck less by spending a few hours watching users fail.
- How can video games win by watching their players fail?
- What is video game user research?
- What do you mean by “watch users fail?”
- Can’t I just send out a survey? (NO!)
- Why are 3D world interfaces hard to design?
- What are some things in Second Life that got better by watching users fail?
- How does Second Life collect information?
- Why should developers and product managers invest in user research?
- What are some easy ways for me to do user research?
- What are some cheap ways for me to do user research?
ibrarian?
Data junkie? Obsessive compulsive? Come to the Freebase hack day on July 11, 2009 here in SF. There’s food, drinks, an excellent network, plenty of powercords, and a nice room full of geeks to chat with.
It’s a fun way to dive a bit deeper into making cool data mashups, relationally documenting your brain contents, and getting your questions answered by actually standing in front of Metaweb developers and staring at them until they make go.
Drop me a note if you are going. :)
-Erica
appy news! 
I was invited to be a panelist at the South by Southwest Interactive conference next month, as part of their ScreenBurn track. I’m on a panel called “Funologists live and in person: Guerilla Game Research.”
I’ll share my experience starting some low-budget user research cycles for Second Life, and my work translating those frustrating observations into shippable engineering requirements.
There will be pretty pictures, and possibly cake.
The cake is a lie, but you should stop by anyway. There could be cake.
There certainly won’t be cake and not cake. Not at the same time, I can assure you.
am a librarian. I am not a librarian.
I have an information science degree. I’ve been working for fourteen years, my entire adult life. Most of my jobs have been in libraries.
I am a librarian. I am not a librarian.
photo by emdot
As a student at Michigan State University, I learned Library of Congress serials cataloging.
I walked through secluded aisles surrounded by rare books, incunabulum, alternative newspapers, and gay pornography.
I cataloged comic books in the world’s largest archive of comic art, radicalism, and popular culture.
In the course of my work, I learned that Spiderman serials change their volume as often as many Spiderman readers change their underwear. By graduation, I could walk into any comic shop in the country and pick a fight about whether X-Men film adaptations should be considered canon.
When I went to graduate school (Michigan ‘02), my program had recently transitioned from “Library Science” to “Information Science.” In the process, they picked up a bunch of renegade computer science professors and expanded to include information architecture, information economics, archival theory, and a bunch of crazyass dot com bubble refugees like myself.
photo by sh0dan
We discovered that the term Digital Library can be used to describe an entire array of cool shit, including the Internet itself.
One of my professors, Sue Davidson, tells the story of how Yahoo cofounder Jerry Yang called to ask about the subject guide to the web she had created for the Michigan Electronic Library. Sue answered: “that’s what librarians do, we organize information.”
Librarianship, defined as the act of organizing information, is a broad and inclusive field. Librarianship as a profession, is not. There are strict professional guidelines determining who is and is not technically a “Librarian,” but there is also a strong case to be made for the authenticity of self-identification.
There are librarians who work in libraries, and there are librarians who just Are.
It’s the difference between being a Jew by Religion, and being a Jew by Ethnicity. Both groups contribute to the cultural whole.
While a Librarian by Profession is inherently a Librarian by Ethnicity, the opposite may not be true. A trained librarian can sport a different job title, but her clarity and understanding will still contribute to her work.
photo by Syntopia
I’m a librarian by ethnicity.
Right now, I work as a user experience designer on a software team. I wrestle with ship dates, dependencies, conflicting user requirements, and engineering constraints. I design interfaces and help identify how the software should behave.
But somewhere, deep in my soul, I am doing the work of the Library.
I’m a librarian by ethnicity, regardless of the job I take. I don’t make my living as an ALA going, patron-helping organizer of resources, but I’ll be damned if I don’t use Librarian skills to battle confusing groupings of information.
Librarians bring order to chaos, and so, with a little luck, do I.
was crawling through my archives this morning and came across this little rant that I wrote years ago, during my first, horrible, post-grad school job at the Cornell University Library. I know several of you Gentle Readers are in school right now, and I thought you might enjoy the sentiment:
First of all, and lets just get this out of the way: a full-time job is actually a pretty shoddy reward for 2.5 years of graduate school stress.
Yes, I’m grateful and all, glad to be here, nice to meet ya, etc. but frankly, I think I was looking for something along the lines of “congratulations on your degree, here’s your houseboat, now get out of here you scamp.”
I suppose having a stable schedule and slightly-more-realistic paychecks is reward enough, but lately I’ve had to face what seems to happen any time you put enormous effort into something. Which is, a rather slow transition into something different that requires enormous effort.
Like learning not to scream when someone suggests you attend the Metadata Working Group Meeting.
This is loosely related to libraries, but it is related to FOSS [free and open source software] which many libraries are using or contemplating. One of the things that is consistently stressed as a benefit of open source stuff is that when you pay for people to work on your software, you are hiring talent, not paying for licenses at giant megacorporations. For some of us, this is an unqualified good thing. However, compared to megacorporation software projects, there are many fewer women working on open source projects.
Some of this has to do with the nature of the open source community, some of it has to do with technology generally. When my little video got a ton of views on YouTube, I sort of made a joke that I would know it was a success when the marriage proposals started trickling in. Other non-techies looked at me strangely when I said this, but sure enough when you look at the comments, you’ll see it. I find it all pretty amusing and not some sort of “evidence” of any sort of sexism, but I do think it points out that a woman with even a passing competency in this areana [and I’m techie but nothing like, say, Karen Coombs] is such an anomaly that people just stop and stare. I’d like more nerdy lady friends who do this sort of stuff, so I’ve been reading up on it. I found a few good things to read and I’d like to share them with you.
feminism,
floss,
FOSS,
opensource,
women
hat a wonderful night. Thank you everyone for your kindness.
I can’t be self-promotional all alone here, people. I need your help! Vote for meeeee! My proposal is up for voting right now on the South By Southwest Interactive Panel Picker. It’s a geek frenzy over there. Vote early and often. VOTE HERE (login required) Panel Proposal: Video Game Research: Failing Our Way to Victory Users are weird. They tell [...]