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Viewing: Blog Posts Tagged with: privacy, Most Recent at Top [Help]
Results 26 - 45 of 45
26. miss manners misses

I was interested to read the Miss Manners column where someone complains about a rude librarian. I usally enjoy Miss Manners but was a little bummed to see her playing out old tired stereotypes, but I did enjoy the comments (yes, one of which is mine) telling her that librarianship is more complicated than she thinks.

6 Comments on miss manners misses, last added: 5/25/2010
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27. Privacy through Passwords

This week is  Choose  Privacy Week. To celebrate I wanted to write a post about passwords.

First, how many of you use the same password for every site you log into? Do you have the same user name as well?

I know often times we hear IT and other computer professionals tell us to never use the same password, but in reality we are often over worked, and have more important things to do with our brain cells than memorize a bunch of silly passwords (like memorize a bunch of book titles) Right?

I used to feel the same way until I read a blog post about how easy it is to guess one’s password.  Follow the link to see how easy your password is to hack, and then check back here for tips to make your password more secure.One of the simplest tricks I’ve heard it to establish a base password like “password” that you memorize, then add something for each site you visit. For example if you set up a password for Google you can use “passwordg”* or “googlepassword”* Making each password you set up unique, but still memorable.  Since most websites require you to use a combination of letters and numbers you might consider including these elements in your password base. *Note Password is just an example and not a very good choice for a password base

Another tip is to use a passcard to create a truly random and secure password. This is ideal for create a password for secure information like your online banking profile, or library’s personal files. You generate a unique grid of random letters and digits on it can print this out to carry in your wallet.  Select a pattern to use from the card as your password. This is more secure than just writing down the password, because hackers/snoops would still have about 10,000 password options to choose from the card, and they probably won’t readily know your user name.

If you want to be extremely secure, or are extremely forgetful you can use a password management add-on for your browser. Its recommended that you use a password to protect all your stored passwords, and make the password to the management software separate and unique from one your normally use to prevent it from being easily hacked.

Top Password management software are:

Do you have any tips to share to keep your information secure?

bookmark bookmark

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28. Spies Among Teens

A couple of days ago a news story broke about a suburban Philadelphia school spying on students in their homes using the webcams on school-issued laptops. The story has gotten a lot of play, rightly so, and it looks like the FBI is going to investigate.

There’s no doubt it’s creepy if school officials can spy on students without the students, or the parents, knowing about it. As I’ve been thinking about this story over the past couple of days I’ve been thinking about how so many adults that I talk to are worried about teen privacy. These conversations always focus on making sure teens know how to be safe and smart about their online privacy. But, what do we do when it is the adults who are supposed to be teaching teens privacy skills, that abuse a teen’s privacy?

There’s no doubt it’s creepy if school officials chose to spy on students without letting parents or the teens know about the decision. Yet, if the officials had let the parents know that this was going to happen, would it have been right, even then to go forward with the spying? I’m always talking with teachers and librarians about how we have to show respect for teenagers and that one sign of that respect is trust. What kind of trust can we build with teens if adults in their world find it OK to spy on them, perhaps in their most private moments?

There’s no doubt it’s creepy if school officials chose to spy on students. What if instead of turning on the cameras remotely, parents and school officials actually talked with the teens in the community about what’s going on in their adolescent lives? Is it really so hard to do that? Is it really so scary to have a conversation with a teen (or group of teens)?

Imagine if you were a teen in this PA community and learned that the school issued laptop was possibly being used as a device to secretly watch you. What would you think about the adults in the community? How would you feel about your privacy? Who would you feel comfortable trusting?

Of course, I do have to say, that we don’t know the full story, yet. But, doesn’t it give you pause that school personnel have the capability to spy remotely?

As you think, check-out these articles on the same story:

bookmark bookmark

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29. ANGRY JENNIE

Two book-related things today that have me all in a dither:

1. Amazon hasn't put the MacMillan titles back yet. There's a book I need for class and I need it next week. None of the local library systems I use carry it. I can't get to an independent until this weekend, when we're supposed to get 17 inches feet of snow, so even if they ARE open, I won't be able to get there. I could get to Barnes and Noble tomorrow night, but they don't have it at the store, so I had to order it from their website. And pay shipping. (I have Amazon Prime. I don't pay for shipping.) Grrrrrrrrrrrrrrrr.

2. I live within walking distance of a branch of my local library. Given that I spend all day every day at a different library in a different system, I usually don't browse. I usually just look up books that my work-system doesn't own or has a long wait for, and put them on hold in my home-system. I went to pick up a book after work today (Yes, I went from one library to another. I am that nerdy.) Now, they have all the hold books on shelves near the check out desk so you can just go over and find yours and bring it up to the desk. I know this is a hot new trend in libraries right now but...

I will probably STOP using the Arlington libraries because of this. It is such a HUGE breach of reader's privacy and given that I pretty much ONLY use them for hold books and I just can't agree to this system... bad bad bad. Yes, they shelve the books spine down, so it's harder to see what the books are, but that just makes it easier to see who has a book on hold and it's not that hard to flip through and see who's requesting what.

Personally, I'm not very private in my reading habits (which you know, as I blog about EVERYTHING I read right here) but the principle of the thing has me very shaken up and upset and pissed off.

I'm more annoyed at the Amazon/MacMillan thing because they're private businesses and while they're both being stupid, well, it's business and they can do that.

The library, however, is breaking the ALA's Code of Ethics:

We protect each library user's right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.

So, I will be writing a letter to the director of the system and seriously rethinking my library use (Because, I do spend all day at another system, so I'm a bit privileged here, I know.)

But here's the thing-- just two years ago, Arlington libraries had a PR flap about this very thing. And, unlike the branch in the article, these books had no covering, the only concession made to privacy was the books being shelved spine down, which may have not had anything to do with privacy at all-- it makes finding your name (and your neighbor's) much easier...

9 Comments on ANGRY JENNIE, last added: 2/6/2010
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30. The Age Of Privacy For Young People Is Far From Over

In my post-baby-sleepless-yet-attempting-to-work daze, I've been waiting for a story to move me to post again on Ypulse. I guess I should thank Mark Zuckerberg, and the audaciousness of his statement about "The Age of Privacy" being over for... Read the rest of this post

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31. some odds and ends from the mailbag

As per usual I’ve returned from holiday travelling with a lot of cool links to share and the admission that I’m behind on my blog reading — and this is me who is never behind, this is all deeply distressing to me — and I bet you are too. Anyhow, some things I’ve enjoyed reading over the past few days. I’m putting a Computers in Libraries column to bed today and it’s talking about widgets. I like talking about widgets.

  • Phone box becomes mini-library – small community in Somerset turns old phone box into a lending library/free box for books.
  • Portsmouth (NH) public library is having a documentary showing of DIY Nation + artist get together this weekend which looks like fun and a nifty type of program to boot. Plus I sort of stupidly like that they can link right to the book in their catalog. It’s 2009, how many of us can do that yet?
  • One line update/coda to the Des Moines photography situation from the DMPL marketing manager “At this month’s meeting, our board voted to remove the requirement that permission be granted for photos to be taken in our library.” Woo!
  • Curious to know what’s going to happen at the Hayward (CA) libraries when they go to a Netflix model for lending [pay up front, then no overdue fees]. Looking forward to seeing the crunched numbers at the end of this.
  • In another neat model, ArchivesNext reports on the Amsterdam City Archives’ “you ask we scan” approach to digitization. There are some linked slideshows and further data. Interesting model.

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32. Ten Things I Hate About Our World

The ten things I hate about our world the way it is today, often interact with each other.  There are:

              1)  Corrupt political systems

              2)  Corrupt Criminal Justice System

              3)  Corporate Corruption

              4)  Poverty

              5)  Pollution

              6)  Greed

              7)  Abuses of all kinds, people and animals

              8)  government waste and oppression

              9)  Political Correctness

Our political leaders are responsible for many ills of our world. They are the ones who are elected to oversee our welbeing, and ironically it is their own welbeing that they end up overseeing. The addiction to power, wealth and control, rots their common sense, and concern for those who look up to them. They get submerged into self concern and greed. They quickly forget the purpose of their authority as soon as they are given the freedom to rule.

Corporate big wigs work together with politicians in schemes that will reap them fortunes at the expense of those they are in charge of overseeing. All this self interest leads into a chain reaction of all the other things. Political power is what steers every facet of society.  Nothing can be done without government  being involved in some way.

There is no such thing as privacy or freedom anymore. The evils of governments the world over have managed to destroy the world, by allowing corporations to manipulate and pollute at will, for their own benefit. Our social security numbers are used to track our every move. We can not get utilities turned on without giving our social security numbers. We now can not even stay at a hotel, rent a car or make a phone call on a public phone without having a credit or bank card.

All these agencies and companies sell our personal information to each other, If we move to another State and get a new phone number, all these people phone us before we even unpack.  We are all being SPIED on, all the time.  Our personal information is spread across the computer for the world to find. If a hit man were looking for us, they would have no trouble finding us.

Everyone wants a credit or bank card instead of cash. That way they have access to your bank funds, and they legally commit fraud by taking out more then you allow them to, and they get away with it. The banks are in it with them. If you tell a store, or car rental etc. not to take out more than a certain amount for whatever, because you know that you will bounce checks and be in a mess if they do, they agree to not do it, then they do it anyway.

They invent charges that they did not tell you about, and simply get them out your account. When your checks begin to bounce and you, try to talk to the bank, they only say that “YOU gave the company your account number or bank card, and they have nothing to do with it.” The bank rips you off with high over drawn fees, and the people who demand the cards, take what they want and never get punished for it. We are cohurst into becoming victims, and we can’t do anything about it. But let us steal like that from them, and we go straight to prison for years.

Many employers are now getting in on this band wagon. They require direct deposit in order to pay you your wages. We do not have the freedom for ourselves, to decide if we want to pay cash to avoid all the rip off schemes that are being used, by way of credit and bank cards.

Landlords are also culprits of greed. They charge a non refundable fee to fill our an application to rent an apartment. If ten people fill out the application and they find reason to deny them, they keep all that free money for themselves. They charge between $20.00 to $50.00, and sometimes even more for this rip off game.

Landlords now require tenants to sign a lease that is usually for a year. This is holding the tenant HOSTAGE to the lease, so the landlord can be guaranteed rent money for a year, whether the tenants wants to stay there that long or not. If the tenant moves out they break the lease, and the landlord can garnish their pay check to get the rest of the rent money for the remainder of the lease. 

That is not enough greed on the part of the landlord. They also require a large deposit, and the first and last months rent, before the tenant can even move in. If you want your beloved pet to move in with you, they can refuse that you have a pet, or they charge you an outrageous deposit, and an added amount on your rent, to keep a pet. A poor person can not afford all these fees and rip offs.

Landlords have all sorts of loop holes to do as they please. They can make up things to evict you, and it’s your word against the landlords, and the courts always side for the landlord. Once you are evicted, you are placed on a black list so that other landlords can charge you higher rent for being on the list,and slumlords become like vultures who come to the rescue of those on the list, allowing them to move into their deplorable housing  as if you are a criminal, and they are giving you a break. Then they charge the same rents as the decent apartments go for.

Landlords keep your deposit, claiming all sorts of damages that were not your fault. The courts also side for landlords if you dare to take them to court to get your deposit back.  Judges don’t even want to hear witnesses or look at pictures that you may provide to defend your side. They don’t care. Landlords are Slave master to Tenant Slaves. Then they wonder why former tenants come back to break out windows and destroy the place.

Everyone is trying to ride the gravy train on the backs of those who are just trying to do their best to survive. Deceitfulness and greed has spread like a cancer everywhere. Poverty and homelessness has become epidemic. It has become a dog eat dog world, and the strong survive. The root of all evil has taken over with the “love” of money.

Poverty is the result of those who commit evil. Poverty is created because of GREED. Those who have financial security resent sharing with those who struggle to survive. There is no fairness or justice for the poor. Instead of seeking ways to repair the damage man has done on this earth, the wealthy in politics waste billions to fight useless wars, and explore space.  They do not even appreciate the beautiful earth we have right here. They want to go and find another planet that they can destroy, like they are doing to this one.  Those are the things I hate about this world.

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33. Privacy Please: It’s Your Right

            You go to the hospital, lets say the emergency room they have you laying on a narrow bed, your barely dressed and afraid to move; and people are coming in and out like it is the local supermarket. You have the right for privacy and you should demand it.

Image via Wikipedia

 

The worst is when they are not too sure why your have hives and a fever, they seem to bring in several medical students and now they are discussing your situation. WHY!

After they leave the curtained area, you ask the person with you, or the nurse why is it necessary that so many people have to come parading around you. If told that this is a teaching hospital, inform them that you don’t recall signing anything that said you could be put on display. You want to be diagnosed, cured and sent home!

            How about the pregnant woman, who goes into labor and constantly being checked on, by a different person every hour; or they look in through the little square glass window. Where is your right to privacy? The longer your labor the more faces you will see.

            So the next time you find yourself staying in a hospital, let them know how you feel; it is your right to have privacy. It does not matter if you’re in the Emergency Room, Recovery Room, or you have been admitted and people just wonder in and out. If after speaking the staff, ask for a supervisor; and voice how you feel.

            Some people are afraid to complain, but you should not; others will wait until they are home to complain, as not to be treated rudely during your stay. If it is your intention to file a complaint after you are discharged, make sure you take down names, along with the date and shift that they worked.

            Service is very important, and if your feel that your personal privacy was invaded; you have the right to let the Board of Directors and supervisor know!

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34. “the proposed policy is legally murky…”

There’s a quotation that I like that we bat around in activist circles a lot “Never doubt that a small, group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.” attributed to Margaret Mead. I like to apply this to some of my library struggles, saying that if I don’t point out things that I think are going wrong, who will? And that if I do make noise about things, maybe they will change. We’ve seen an example of this playing out over the past year with OCLCs new proposed policy and the pushback it received — starting small but gaining momentum — to the point where the general push of the old-new policy (OCLC retaining restrictive rights to records created by others) is off the table according to this post on LibraryThing. Good. Nice job team.

I have less of an opinion on OCLC entering the OPAC market because none of my libraries can afford them, still. I do believe that more sharing is a good thing, data monopolies are a bad thing, and murky policies that consolidate power anywhere other than “with the people” isn’t really solving a problem for libraries in general.

It’s time now for the library world to step back and consider what, if anything, they want to do about restricting library data in a fast-moving, digital world. Some, including some who’ve deplored OCLC’s process and the policy, want restrictions on how library data is distributed and used. Once monopoly and rapid, coerced adoption are off the table, that’s a debate worth having, and one with arguments on both sides.

2 Comments on “the proposed policy is legally murky…”, last added: 5/13/2009
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35. Social Networking - Facebook, Live Journal, twitter etc. Is there any privacy anymore? - Linda Strachan

Are all our lives lived on the net, like some science fiction author’s view of the future?


How much is too much?

Reality shows vs good old fashioned privacy?

How much should we reveal about ourselves?

What is publicity and what is invasion?

How safe is it?

I will admit to being a complete novice but as much as I can appreciate the delights of social networking, it seems like a lot of fun, but I feel that there is an issue with privacy or the lack thereof.

I have had a website for quite a number of years and I am constantly thinking about how I can upgrade it or use it better to help publicise my books and myself to my readers or potential future readers. But can I have a public and a private face? I hope so.
Do I really want casual visitors who may have heard of me or my books, getting to know who my personal friends and family are. Finding out personal information about their lives and mine, and even my children’s lives? Suddenly the protective mother in me rears up at the thought.

The younger generation growing up with these sites seem to find no problem with sharing every little detail about their lives with not only their friends but also the friends of friends of friends. So if, as has been said, we are never more than 5 places removed from anyone on the planet, this means literally EVERYBODY!

Am I being paranoid or are they being naive?

We are often being told to be wary of giving away too much personal information because of identity theft, but surely these sites make people careless about what information they share and who they share it with.

There is the lonely person who just wants to be popular and agrees to be ‘friends’ with anyone who asks. There are the friends or lovers that have turned against each other, posting damaging material, under the guise of truth.

Okay, so I make up stories for a living but, hey, there are so many possibilities for horror stories in this alone and unfortunately you only have to listen to the news to see that not all of them are fiction.

7 Comments on Social Networking - Facebook, Live Journal, twitter etc. Is there any privacy anymore? - Linda Strachan, last added: 5/18/2009
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36. Mugged In Cyberspace

Jon Mills is a professor and dean emeritus in the Fredric G. Levin College of Law. Among his many roles, he served as former speaker of the Florida House of Representatives and as the founding director of UF’s internationally recognized Center for Governmental Responsibility. He is author of many books, including his latest, Privacy: The Lost Right.

When you find yourself on a dark street in a dangerous area of your city, you probably keep a wary eye out for trouble. Conversely, when you sit in front of your computer screen with a cup of coffee in your home or office, you probably feel completely safe and secure. But wait. We are learning that cyberspace, like any community, has its own mean streets and they aren’t always clearly marked.

Cyberspace — whatever that is — has its own predators, spies, abusers and liars. Like the real world, the online world includes bad people and shady deals. We have recently learned that our government was probably illegally spying on many of us, despite its enormous power to spy on us legally. But as long as you trust the government at all levels, you should have no worries. And, what about all the information we gladly place on the internet about ourselves.

Let’s start with the government. Spying is a well-established function of government and has been for thousands of years. Sometimes it involves finding terrorists or criminals — we like it when that happens. But, there are other times when governmental power has been abused at the expense of its citizens. Remember Richard Nixon’s enemies lists that targeted journalists? How about McCarthyism when professors, actors and others were spied on and politically persecuted? We don’t like it when government bullies its citizens.

It’s interesting to note that government is much better equipped to spy today and has been given more authority to do it under policies such as the PATRIOT Act. Over the past eight or so years, under the very real threat of terrorism, Congress has authorized unprecedented intrusions into the privacy of American citizens, including warrantless searches, secret courts and immunity to companies that provide our confidential information to the government.

Technology has made privacy intrusions much easier to accomplish and more difficult to detect. The lists that required so much time to develop in the Nixon and McCarthy eras are now compiled by a good search engine quickly and without notice. Who subscribes to socialist magazines? Who contributed to liberal causes? Who attends meetings of the ACLU? This information is instantly available. Today’s spies are software geeks, not guys in dark shades.

Beyond government spies, some of the greatest privacy violations are facilitated by voluntary disclosures. The recent controversy about Facebook’s treatment of information as theirs is important, but the information willingly shared with others has a substantial potential for damage as well. In a Facebook environment when an individual shares information, even with a limited group, what expectation of privacy is there really? What if that shared information is forwarded to others? Realistically, once information is shared on the Internet, it’s no longer private, like it or not. Your information, once you put it out there, may be forwarded to others who may not be as discreet with it as you would want. When a prospective employer slides a MySpace or Facebook picture across the desk to you, you may not have known it was available or that it had even been taken. In addition to shared information getting away from the user, many Facebook users don’t set their profiles to private, leaving them open to viewing by anyone, friend or foe. And, there are websites devoted to digging up information from social websites. Spokeo.com says it “will find every little thing your friend (or enemy, as the case may be) has said, done and posted on the internet. Nothing is secret…”. We are also subject to instant searches of all public information related to each of us. Zabasearch is committed to making that information available. Zaba CEO Nick Matzorkis says public information online is “a 21st century reality with or without ZabaSearch.” The amount of individual information publicly available is staggering.

We need to be aware of that reality and not think of cyberspace as a pure and wonderful new world. Because when we’re online, we’re wandering a neighborhood that has predators, spies, abusers and liars We need to keep our eyes open for trouble, even when we’re having coffee in our living room while surfing the net.

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37. We’re Not All Ready for the Cloud Yet

Michael Stephens has a great post describing his Ten Trends & Technologies for 2009, and normally I wouldn’t even point to it because it’s getting a lot of link love elsewhere. If by some miracle you haven’t seen it yet, go read the whole thing, but I want to expand on one particular piece, cloud computing, because librarians need to also discuss the flip side of the benefits that Michael describes. As he notes, Michael isn’t the first librarian to talk about cloud computing, but I haven’t seen as much discussion of the potential consequences of it, especially during the transition we’re in right now where we can’t totally trust the cloud.

Here’s the part of Michael’s post that jumped out at me.

“As regular folks store more data and rely more and more on the cloud, librarians would be well-served to spend some time pondering what this means for services and access. As movies and music become downloads from the great jukebox in the sky, what happens to the AV department? As documents and data find their way to the ether, how can we provide a means to use them? Some implications from the “Cloud” post:

* Understand converged devices are everywhere.
* Allow unfettered access to the cloud.
* Understand that the cloud may also be a valuable information resource.
* Utilize the cloud to save time and money.

That last one is important to me. Why can’t we use Google Docs with our users for productivity instead of paying for bloated software suites? Why can’t we show our users how to save to the cloud so they can access their stuff from anywhere?”

I agree with Michael’s points, but I think we have a critical role in helping users with those third and fourth implications. One of the keys to cloud computing right now is synchronization. Very few people I know completely trust their data to the cloud, and they have backups at home or they synchronize across multiple devices so that if one service fails, they haven’t lost everything.

The problem with this approach at this stage is that early adopters know how to do this, but that’s a pretty small percentage of the population. So while we can definitely work with patrons using Google Docs, I think the more important role for libraries right now is to teach users about these types of services, in no small part so that we can help them understand the potential consequences. Because if you teach a patron to use an online documents site and she puts her resume there and something goes wrong with it, that’s a very real data loss for that person.

So we need to teach people a few different things, besides just how to use these tools.

  1. There are multiple options
    I worry when I see librarians promoting only Google Docs. I know Michael was using it as just one example, but I’ve seen others sing its praises with no mention that anything else even exists. Sure it’s easy to use and it works really well, but would you feel comfortable promoting only Microsoft Office Live Docs to your patrons? Most librarians I know would be uncomfortable about doing that, because they see Microsoft as being a monopoly interested only its bottom line, but Google isn’t fundamentally different. They’re actually selling ads with their services, and their ultimate motivation is revenue - never forget that.
     
  2. How to synchronize or backup those files
    Although this will change over the next few years, a very small percentage of the population has a smartphone, and even fewer actually use it to synchronize content to the cloud. A lot of people know about and use flash drives now that prices on them have dropped and storage size has gone up, but I’ve met enough folks who think putting something on the internet means it’s permanent that I strongly believe we need to help teach our users this isn’t true. So if we teach how to use cloud tools, we need to teach that there can also be consequences.

Last year I had a discussion with Eli Neiburger during which he made the interesting point that kids today experience their first data loss at a much younger age than we ever did. That really made me stop and think for a minute about just how much we aren’t teaching our children about technology, and this is an area where we can help both kids and adults, if we recognize this and incorporate it into our media fluency role.
 

  • How to think about privacy in this context
    What does it mean to put your resume on Google Docs? I’m not sure we’ve really thought through that question. If you use Gmail (so Google is serving up ads based on your messages), the Google search engine (so the big G knows what you’re searching and is showing you ads based on that), your calendar is in gCal, and you use gTalk (just to name a few Google services), that means Google has assembled a pretty good picture of you. How comfortable would you be if all of that data resided with Microsoft? Yahoo? The government? Your ISP? Your employer? A company like Fox that’s owned by Rupert Murdoch?
  • This is important stuff, because these companies change their policies at the drop of a hat, and users have no say. For example, if you’re an iTunes customer who paid to upgrade your DRM-restricted music to “unrestricted” MP3s last week, this week we found out that those “unrestricted” and “open” files from Apple contain personal information about you. You can now be easily identified by that file, so if it lives in the cloud and something happens to it (like someone steals a copy and puts it on the open web), are you liable for that copyright violation? Granted, the chances of that happening are pretty slim, but how many users are even thinking about this? What does it mean to have personally-identifiable information embedded in data files and living in the cloud? We tend to think this stuff is just secure out there and that these kinds of things won’t happen to us, but it’s only hindsight that is 20/20. What if other companies started embedding personal information about you in files - what would your recourse be? And when it’s a free service, you don’t have a contract or service agreement to fall back on when problems arise.

    I don’t consider myself a conspiracy theorist or even particularly paranoid, but this is one reason I don’t use Gmail very much. If you’re reading this, you likely already know all of this is an issue, and you have the capacity to make that decision for yourself. But a large percentage of your users probably don’t.

    Teaching critical skills about the cloud will become just as essential as teaching how to evaluate a website, even more so as products continue the march to becoming services. The ease and convenience of accessing this stuff via any computer, including a cellphone, is pushing people to do things they would never do in the “physical” world. Imagine trusting someone you don’t know knocking on your door and saying they’ll take good care of your private data and access to your computer. “Trust me.” Seriously?

    I take advantage of some of these services, too, so I’m just as guilty, but I’ve become far less trusting of synchronizing whole folders to the cloud, and I’m more careful about what lives there. I’ll probably start password-protecting more files, too. It’s not a perfect solution, but I’m starting to think more about this stuff and wonder how I can install my own synchronization service, rather than relying on a third party. I’m in the minority, though, and it’s time we recognize as a profession that when we identify these types of trends, it’s not just for our own benefit. We should see this for what it is - an expansion of our traditional role to teach people how to use information well, and we should lead, not just with good models, but with help understanding and dealing with the ramifications of all of this.

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    38. ruminating about privacy

    I was emailing with a friend this week and he was saying how it seems strange that librarans are so aggressive in their defense of privacy while at the same time the population seems to be more and more shifting towards openness and “hey here’s my list of books” behavior outside of their library. I always draw the line between what people reveal about themselves versus what their institutions reveal, or must legally disclose, about them.

    I also often feel that one of the reasons we’re in this strange place is because many privacy issues are ones that technology could be solving for us. Yet, at the same time the technology we’re working with doesn’t allow us the granularity of making, for example, patron reading information available in the aggregate while still keeping the patron’s identity completely private. We have many patrons

    Patron 1 wants to make sure no one ever knows what they are reading. Tells the OPAC to not keep his reading list. Knows his PIN. Wants to make sure the public access PCs don’t retain records of the sites he’s visited. Is a bit horrified that the library data we do keep isn’t in some way encrypted or otherwise protected.
    Patron 2 wants to know every book she has ever checked out. Wants the library to leave the name of the book she has on hold on her answering machine. Wants her friend to be able to pick the book up for her at the library. Doesn’t remember her PIN and finds it vaguely annoying that she needs more than her library card number to use the OPAC.

    A privacy solution that works for Patron 1 becomes a usability impediment to Patron 2. While libraries have the responsibility to keep both patrons’ data safe, they also have the responsibility to be usable and accomodating to both patrons. Technology, in my opinion, can address these issues but librarians have to a) embrace it b) request it from their vendors c) be willing to tolerate the learning curve that comes with any new technology.

    I’m off to the tiny library today to help them with their slow automation project. In the meantime, these are the articles I have been reading about privacy lately. They’re about the information the mailman has, not the librarian, but it could apply to any of us at our job as well. The blog post is about an NPR story following a mail carrier on her route. She talks about what she knows about the world and the economy based on what people are getting delivered. She is supposed to keep people’s mail private, and she never mentions any names. Yet, there’s a lot of metadata in mail delivery, things the mailman knows. The blog’s author wonders how simple it would be to identify the people getting mail delivered from the information the mail carrier imparts. Feel free to read the rest.

    3 Comments on ruminating about privacy, last added: 11/21/2008
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    39. Google not protecting your privacy

    Perhaps this has been around already, but there’s a great video put out by Consumer Watchdog explaining how Google is keeping track of every search that you make online. They offer a petition to sign and send to Google, asking to protect consumer privacy.

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    40. Privacy. Not Surrendered Yet

    Jon L. Mills is Dean Emeritus, Professor of Law and Director of the Center for Governmental Responsibility at the University of Florida Levin College of Law. Listed as Florida Trend magazine’s “Legal Elite” he also served as Speaker of the Florida House of Representatives for ten years.  In his new book, Privacy: The Lost Right, he provides an overview of privacy in today’s intrusive world.  The book explores the complex web of laws and policies that fail to provide privacy protection and identifies available protections.  In the post below Mills argues that the general public would care much more about intrusions to their privacy if they had a better idea of how often it is subtly violated.

    A recent article suggests modern Americans, unlike previous generations, don’t care about privacy intrusions. I disagree. It is not that we don’t care, we really don’t know how often our privacy is invaded.

    Citizens’ expectations of privacy have not changed. What has changed is the oft-invisible, technology-driven depth and subtly of intrusion into personal privacy.

    A study reported that 84 percent of Britons polled said they did not give personal income information over the Internet when, actually, 89 percent “willingly” did. The real questions are: Did they understand what information they were revealing? Did they expose their income information knowingly?

    People are unaware of privacy intrusions in everyday life because intruders don’t put the public on notice, unless it’s in the fine print. Yet, when people feel the effects of privacy invasions, they do care, deeply.

    Imagine the Los Angeles woman who began receiving harassing contacts and telephone calls after an anonymous person in Berlin posted suggestive and salacious information about her on a dating Web site.

    Imagine the parents of six young college students murdered by serial killer Danny Rolling when media sought to publish photos of their children’s mutilated bodies. Imagine racecar icon Dale Earnhardt’s widow, Teresa, when his autopsy photos were about to be posted on the Internet. I know firsthand how these families suffered because I was the attorney representing them in blocking these hurtful intrusions.

    Ask the person who has lost his job, his health insurance, or his freedom due to compromised privacy data.

    Citizens become privacy advocates when painful privacy intrusions affect them or their families.

    Privacy intrusions are possible everywhere – government sources, anonymous bloggers, data brokers and the media all have the motivation and the technology to invade our privacy. Using the Internet and technology is not a license to surrender our privacy.

    Citizens need greater awareness of privacy invasions and protections. Lack of knowledge does not equal lack of caring.

    There are some things we cannot change. If you are in an accident, the press will write about you and maybe your family. If government is opening your email because of your recipients names writing or the things you write, you can change friends and topics. But, if we do not want to withdraw from modern society, we can do some things for ourselves. Read the boring privacy statements from your credit card company. Know how they are using your information and claim as much privacy as you can. Minimize the amount of information you give out in purchases, surveys and questionnaires-particularly over the internet. Always assume information you disclose in today’s world will be available to your neighbor or next date. Finally, let policy makers know you care about privacy.

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    1 Comments on Privacy. Not Surrendered Yet, last added: 10/8/2008
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    41. protecting privacy in libraries

    Judah Hamer, the current president of the Vermont Library Association, wrote a good opinion piece in the Burlington Free Press responding to a parent’s editorial concerned about Vermont’s new patron privacy laws. I think it’s always a good idea that official-type library people spend the time to outline just why we feel privacy is important and speaking up in order to dispell rumors that spread about what did and did not happen in a given library dispute.

    2 Comments on protecting privacy in libraries, last added: 9/29/2008
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    42. Library computer seizure makes the bigtime

    The incident with the library computers being taken by law enforcement that I mentioned a few weeks back has now made a splash in the big media. Girl’s case had library, cops in privacy standoff. It’s interesting to see how the headline of the same AP article changes depending on who is using it. In another place it’s titled Library confrontation points up privacy dilemma or Kimball Library required warrant to view Brooke Bennett’s record’s

    8 Comments on Library computer seizure makes the bigtime, last added: 7/21/2008
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    43. The Seoul Declaration on the Future of the Internet Economy

    In June, the OECD had a Ministerial Conference on the Future of the Internet Economy. They published a report which is intended to help countries shape policies concerning the Internet economy. The themes that are addressed are the following:

    • Making Internet access available to everyone and everywhere.
    • Promoting Internet-based innovation, competition and user choice.
    • Securing critical information infrastructures and responding to new threats.
    • Ensuring the protection of personal information, respect for intellectual property rights, and more generally a trusted Internet-based environment which offers protection to individuals, especially minors and other vulnerable groups.
    • Promoting secure and responsible use of the Internet; and,
    • Creating an environment that encourages infrastructure investment, higher levels of connectivity and innovative services and applications.

    There were some positive policy suggestions that were made, such as:

    • Promote a culture of openness and sharing of research data among public research communities.
    • Raise awareness of the potential costs and benefits of restrictions and limitations on access to and sharing of research data from public funding.

    The OECD Civil Society Forum, comprised of the OECD Civil Society Reference Group and the The Trade Union Advisory Committee, produced a paper (and their own conference) intended to bring to the attention of the OECD Ministers assembled and the OECD member countries the concerns of those not represented at the Ministerial conference.

    Their paper highlights the following:

    The policy goals for the Future Internet Economy should be considered within the broader framework of protection of human rights, the promotion of democratic institutions, access to information, and the provision of affordable and non-discriminatory access to advanced communication networks and services.

    Their recommendations cover

    • Freedom of expression
    • Protection of Privacy and Transparency
    • Consumer Protection
    • Promotion of Access to Knowledge
    • Internet Governance
    • Promotion of Open Standards and Net Neutrality
    • Balanced Intellectual Property Policies
    • Support for Pluralistic Media

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    44. Reblogging the ALA Privacy Panel

    I’ve been invited to liveblog and solicit questions for an Annual Conference session about a newish ALA grant project designed to educate the public about privacy rights. More info will be up soon at their site, Privacy Revolution, but for now, they have a top-notch panel speaking about this subject at Annual (Cory Doctorow, Dan Roth from Wired, and Beth Givens, the director of the Privacy Rights Clearinghouse), and they’re soliciting questions from those who can’t attend the session. If nothing else, there is a survey available on the site that they’re hoping you’ll take in order to collect data about information privacy policies and practices.

    Jessamyn West has a longer explanation on Librarian.net, and I think it’s probably easier if everyone just posts their questions there, although I will definitely ask any relevant questions posted here, too. If you’ll be at the conference, we’ll be in room 201D in the convention center from 1:30-3:30pm, so please join us.

    As soon as there is more info about the project available online, I’ll post a note about it here. I’m hoping good things will come from this, as I think this country needs to have a serious and frank debate about privacy issues, and I believe libraries are a good forum for this.

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    45. How to improve your privacy on Facebook … more info

    This tip arrived in my email today via the CLA distlist.

    Facebook continues to gather your browing history … this link provides some info on how to block it.

    Thanks to Toni Samek for the head’s up.

    -PC-

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